Empathy at Mediation
GibbLaw2022-06-21T14:01:10-04:00Saw the following on a t-shirt, “People who think they know everything are really annoying to those of us who do.” This meme, obviously meant to be funny, has strategic relevance for mediation. Very often at mediation, one party or the other is so convinced of their position that they cannot or will not hear [...]
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